Sanford Health
Fargo, ND
Nov 07, 2026
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Lead Patient Access Representative - Physical Therapy/Nutrition Services/Endocrinology/Rheumatology/Allergy
Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland.
Work Shift:
8 Hours - Day Shifts (United States of America)Scheduled Weekly Hours:
40Compensation:
Salary Range: $18.00 - $29.00Union Position:
NoDepartment Details
The lead helps to facilitate communication, training and coverage for various departments. They are a go-to person for the team to help provide resources and moderate direction. Must be flexible to work an 8 hour shift between the hours of 7a-545p M-F.Summary
Must be able to function as a resource for employees, internal departments, and outside customers. Familiar with all areas of the department and can fill in, answer questions, and assist in resolving issues within the department.Job Description
Must be able to work independently without much supervision and accept accountability for individual tasks. Excels in customer service skills. Assists with new employee orientation and serves as a mentor. May provide oversight of work tasks and adjust staffing to ensure appropriate coverage due to absences or lack of float coverage. Assists with on-going department education and training. May develop training curriculum and materials to ensure that departmental training needs are met. May facilitate change and ensure adoption of new processes. Demonstrates analytical decision-making, information gathering, presentation, project management, group facilitation and training skills. May assist in managing productivity and department reports.Qualifications
High school diploma or equivalent preferred. Associate degree preferred.Two years of One Chart or similar electronic medical records (EMR) experience required. Five years of customer service experience preferred. Previous healthcare experience required.
Sanford is an EEO/AA Employer M/F/Disability/Vet.
If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-949-5678 or send an email to [email protected].
About Sanford Health
Sanford Health, one of the largest health systems in the United States, is dedicated to the integrated delivery of health care, genomic medicine, senior care and services, global clinics, research and affordable insurance. Headquartered in Sioux Falls, South Dakota, the organization includes 46 hospitals, 1,400 physicians and more than 200 Good Samaritan Society senior care locations in 26 states and 10 countries.
We’re excited to be on a journey of tremendous growth and are always looking for talented team members to join our Sanford family. With a commitment to diversity and inclusion, our organization strives to continually build on the diverse talents, experiences and beliefs of our employees, as well as the patients and communities we serve.