Lincoln Medical and Mental Health Center is one of New York City’s premier acute care hospitals. Located in Downtown Bronx, Lincoln is a teaching hospital renowned for its Centers of Excellence, and a recognized industry leader in the implementation of state-of-the art medical technology and best practices. Our team of highly trained and caring medical professionals is dedicated to providing the highest quality health care that is safe, compassionate, culturally competent and patient-centered. Comprehensive services are offered in three major primary care areas: Medicine, Pediatrics, and Women’s Health in addition to more than eighty (80) specialty services.  At Lincoln, the safety and comfort of our patients is our number one priority. 

At NYC Health + Hospitals, our mission is to deliver high quality care health services, without exception. Every employee takes a person-centered approach that exemplifies the ICARE values (Integrity, Compassion, Accountability, Respect, and Excellence) through empathic communication and partnerships between all persons.

Visit us at www.nyc.gov/html/hhc/lincoln.

Summary of Duties and Responsibilities:

The Plant‐Based Lifestyle Medicine Program (PBLM) is designed to help patients living with chronic cardiometabolic conditions adopt healthy lifestyle changes across the pillars of nutrition, physical activity, sleep, stress management, social connections, and avoidance of risky substances. Clinical criteria for referral to this program include atherosclerotic cardiovascular disease, hypertension, prediabetes, type 2 diabetes, and/or health concerns related to obesity. The Program Coordinator will oversee the day‐to‐day operations of the Plant‐Based Lifestyle
Medicine Program.

General Tasks and Responsibilities:

• Participate in daily huddles to ensure optimal team communication, support and problem solving.
• Help develop strategies to improve performance and operations (i.e., reduce patient cycle time, improve access, decrease wait time, improve patient experience).
• Coordinates key administrative initiatives including new hire placement, room assignments, and access for software systems as needed (e.g., Epic, Outlook, Microsoft Network).
• Plans, develops, and may conduct trainings to ensure clerical staff consistently meet patient experience standard including tone, body language and attitude, and display caring actions even in stressful situations
• Complete annual regulatory requirements within established timeframes.
• Perform data entry/management including generating reports and maintaining a HIPAA‐compliant database of program patients and their follow‐up visits
• Provide administrative supervision for program intake and scheduling (remote or in‐person visits to physicians, nurse practitioner, dietitian, health coach, social worker).
• Facilitate communication between patients and finance department on billing.
• Assist with requests for authorization for dietitian visits and other services.
• Coordinate logistics and administration of program activities, including group visits (video and/or in person), cooking demonstrations, and program staff meetings.
• Manage communication between program staff and entities including patients, public relations, volunteers, and students/trainees.
• Performs related duties as required

Qualification Requirements: Please note that employees hired on or after the January 16, 2009 effective date, as well as current employees who seek promotion to Level Il on or after this date, must meet the following new qualification requirements.

For appointment to Assignment Level I:

•             A master’s degree from an accredited college or university in public health education, education, public/community health administration, public administration or business administration, and one year of full-time satisfactory experience in developing public health education programs, including identifying target populations, conducting needs assessments, designing educational materials, planning educational presentations or workshops, evaluating health education programs; presenting public health education programs; and/or counseling in areas such as communicable diseases, substance abuse, assault, sexual abuse, and/or family planning; or,
•            A baccalaureate degree from an accredited college and two years of full-time satisfactory experience as outlined in one (l) above.

For appointment to Assignment Level II:

In addition to meeting the qualification requirements of Assignment Level I, assignment to Level II requires:

• One additional year of full-time satisfactory experience for candidates with a Masters degree as outlined under one (l) above; or,
• Two additional years of full-time satisfactory experience for candidates with a baccalaureate degree as outlined under two (2) above.

Please be advised that proof of Covid-19 vaccination is required prior to hire.

If you wish to apply for this position, please apply online by clicking the "Apply Now" button or forward your resume, noting the above Job ID #, to:

Lincoln Medical & Mental Health Center
Human Resources Department
234 Eugenio Maria De Hostos Blvd, (East 149th Street),
2nd Floor, Annex
Bronx, NY 10451
Attn: Recruitment Unit

NYC Health and Hospitals offers a competitive benefits package that includes:

• Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
• Retirement Savings and Pension Plans
• Loan Forgiveness Programs for eligible employees
• Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
• College tuition discounts and professional development opportunities
• Multiple employee discounts programs

Public Service Loan Forgiveness Program (PSLF): The federal government provides student loan forgiveness through its Public Service Loan Forgiveness Program (PSLF) to all qualifying public service employees. Please visit the PSLF website for eligibility information: https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service.